Skyward Real Estate is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website www.skyward-realestate.com or engage with our services, in accordance with the laws of the United Arab Emirates, including the UAE Personal Data Protection Law (PDPL).
1. Information We Collect
We collect personal data in various ways, including when you:
Visit our website
Contact us via forms, email, or phone
Register for our services
Inquire about, buy, sell, or rent a property
Types of personal data we collect may include:
Full name
Contact details (email, phone number, address)
Identification documents (Emirates ID, passport copy – where required)
Property preferences and transaction history
IP address, device type, browser type, cookies, and usage data
2. How We Use Your Information
We use your personal information to:
Provide real estate services (buying, selling, leasing)
Respond to inquiries and communicate with you
Send you relevant property updates or marketing (with your consent)
Comply with legal and regulatory requirements
Improve our website and customer experience
3. Disclosure of Your Information
We may share your data with:
Government authorities, regulators, and legal entities (as required by UAE law)
Trusted service providers (IT support, CRM platforms, marketing tools)
Real estate agents or brokers affiliated with Skyward Real Estate
Third-party developers or partners (only with your consent)
We do not sell or rent your personal data to third parties.
4. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.
5. Data Security
We use appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, or misuse, including:
Secure servers and encrypted databases
Access control policies
Regular security audits
However, no method of data transmission or storage is 100% secure.
6. Your Rights
Under UAE law, you have the right to:
Access the personal data we hold about you
Request correction or deletion of your data
Withdraw consent for processing (where applicable)
Object to direct marketing
7. Cookies and Tracking Technologies
Our website may use cookies to enhance your browsing experience and analyze site traffic. You can manage your cookie preferences through your browser settings.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.